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Host/ Hostess Highland House

Host/ Hostess

Part Time • Highland House
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Job Description:

We are looking for a Host (male or female) to join our team and be the first point of contact for our guests.

Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas.

Company Overview

The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area.  Creating unforgettable, one-of-a-kind dining experiences IS OUR PASSION. Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe a great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.

Job Summary

Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Responsibilities

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus to guests and answer questions
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed
  • All other duties as specified by Management
Qualifications

  • Previous work experience as a Host or Server
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • High school diploma; hospitality certification is a plus
Benefits/Perks

  • Competitive pay
  • Meal Discount Program
  • Weekly Paycheck
  • Company Parties
  • Development & GROWTH!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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